ABOUT LUMATA-AUTO
Refund policy
Returns are accepted within 30 days of delivery with the original packaging and product condition intact. Returns requested after 30 days will not be accepted.
Once we receive the returned item, it will go through a quality inspection process. After successful verification, the refund will be processed within 5 business days.
Refunds may be issued either:
- to the original payment method, or
- as store credit, depending on the order and return condition.
Products damaged due to misuse, improper installation, or missing original packaging may not qualify for a refund or return.
Questions?
Contact us for any questions about returns and refunds.